Privacy policy
Last Updated: 5 October 2026
This Privacy Policy describes how Klop Wear, operated by JLF Group LLC, collects, uses, stores and discloses personal information when you visit klop.co.nz, make a purchase, contact us or otherwise use our services.
Where applicable to customers and activities in New Zealand, personal information is handled in accordance with applicable New Zealand privacy requirements, including the Privacy Act 2020.
1. Who We Are
Trading Name: Klop Wear
Legal Entity: JLF Group LLC
EIN: 41-5134008
Principal Business Address: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States
Email: support@klop.co.nz
Website: klop.co.nz
2. Personal Information We Collect
Depending on how you interact with our website and services, we may collect:
- Name;
- Billing address;
- Delivery address;
- Email address;
- Telephone number;
- Account information;
- Order and transaction information;
- Payment-related information;
- IP address;
- Device and browser information;
- Website usage information;
- Communications with customer service.
3. How We Collect Personal Information
We may collect personal information:
- Directly from you when you place an order, create an account or contact us;
- Automatically through cookies and similar technologies;
- Through Shopify;
- Through payment processors;
- Through shipping and fulfilment providers;
- Through analytics, advertising or other authorised service providers where permitted.
4. How We Use Personal Information
We may use personal information to:
- Process and fulfil orders;
- Process payments;
- Arrange shipping and delivery;
- Provide tracking information;
- Handle returns and refunds;
- Provide customer support;
- Communicate regarding purchases;
- Maintain and secure our website;
- Detect and prevent fraud;
- Improve our website and services;
- Comply with applicable legal obligations;
- Provide marketing communications where permitted.
5. Consent and Applicable Grounds
Where consent is required under applicable law, we will obtain appropriate consent before using personal information for the relevant purpose.
Where permitted, personal information may also be processed where reasonably necessary to provide requested products or services, comply with legal obligations or carry out legitimate business activities.
6. Payment Information
Payments may be processed by third-party payment providers.
Klop Wear does not necessarily receive or store complete payment card details.
Payment providers handle payment information according to their own privacy and security practices.
7. Shopify
Our online store is hosted using Shopify.
Shopify may process personal information as necessary to provide ecommerce infrastructure, hosting, checkout, security, fraud prevention and related functionality.
8. Service Providers
We may disclose personal information where reasonably necessary to providers assisting us with:
- Ecommerce services;
- Payment processing;
- Shipping and fulfilment;
- Customer service;
- Analytics;
- Fraud prevention;
- Advertising and marketing;
- Information technology;
- Website security.
9. International Data Transfers
JLF Group LLC is established in the United States, and we may use ecommerce, payment, technology and logistics providers located in different countries.
Accordingly, personal information relating to New Zealand customers may be processed or disclosed outside New Zealand, including in the United States and other countries in which our authorised providers operate.
Where required by New Zealand law, appropriate measures will be used when disclosing personal information overseas.
New Zealand Privacy Act Principle 12 regulates disclosure of personal information outside New Zealand and generally requires comparable protections or another permitted basis. Escritório do Comissário de Privacidade
10. Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Operate our website;
- Maintain shopping-cart functionality;
- Remember preferences;
- Analyse website activity;
- Improve performance;
- Support advertising and marketing activities.
Where available, cookie preferences may be managed through our website or browser settings.
11. Analytics
We may use analytics providers to understand how visitors interact with our website and improve our products, services and customer experience.
12. Advertising and Marketing
Where permitted by applicable law, we may use personal information to provide marketing communications or relevant advertising.
You may unsubscribe from marketing emails using the unsubscribe mechanism contained in those communications.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including order fulfilment, customer service, accounting, fraud prevention and legal compliance.
14. Data Security
We use reasonable technical, administrative and organisational safeguards designed to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
No electronic storage or transmission system can be guaranteed to be completely secure.
15. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including rights to request access to or correction of information held about you.
Privacy requests may be submitted to:
16. Privacy Complaints
If you have concerns regarding how we handle personal information, please contact us first at:
We will review your concern and respond within a reasonable period.
Where applicable, you may also be entitled to contact the Office of the Privacy Commissioner of New Zealand.
17. Children's Privacy
Our services are intended for general consumers and are not specifically directed at children.
We do not knowingly collect personal information from children where doing so would be contrary to applicable law.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, practices or legal requirements.
The current version will be published on this website with a revised “Last Updated” date.
19. Contact
For privacy questions or requests:
Klop Wear
JLF Group LLC
EIN: 41-5134008
Email: support@klop.co.nz
Address: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States